Services and Support

With Bolloré Protection, you benefit from all the expertise of the manufacturer for assistance and maintenance of your equipment for security.

The preventive maintenance contract by Bolloré. Peace of mind guaranteed thanks to an annual visit carried out directly by the manufacturer, for products with maximised service life.
You are equipped or have a5> installed a Bolloré product and need assistance? Our after-sales service is at your disposal.
Most of our spare parts are in stock and available within 24 hours. Submit your request to find out about availability.

Bolloré After-Sales Service: taking care of your products to make them last longer.

All Bolloré Protection products are designed to last and guarantee a a9> high level of security over the long term. To preserve the performance and reliability of your installations, Bolloré offers a comprehensive maintenance package, covering both preventive and corrective maintenance, across the entire French territory.

A turnkey maintenance service to ensure the long-term viability of your equipment

Bolloré’s after-sales service (A.S.S.) provides turnkey solutions for all your security equipment: access control, security fencing, bulletproof joinery, etc.

Two objectives major guide each intervention:

  • Prevent, through preventive maintenance operations, in order to maximise performance and anticipate breakdowns.
  • Repair, thanks to a rapid and efficient corrective maintenance as soon as a malfunction is detected.

The after-sales service team remains available and responsive all year round to meet your needs and ensure the continuity of your safety.

1600

interventions in 2023

90 %

faults resolved as soon as the first intervention

24 h

maximum for the supply of parts parts

Why maintain your Bolloré installations?

Taking care of your safety equipment is essential for:

  • Extend their lifespan and get the most out of your investment.
  • Maintain a high level of efficiency and of safety, even in demanding environments.
  • Reduce the risks of breakdowns and service interruptions, thanks to the expertise of a manufacturer recognised.

Bolloré expertise, a guarantee of peace of mind

Choosing Bolloré maintenance means benefiting from:

  • Tailor-made support, from auditing your infrastructure to commissioning and technical monitoring.
  • Field experience and the skills of a team dedicated to ensuring the compliance and performance of your installations in the long term.

“Because your safety may sometimes depend on our responsiveness: the Bolloré after-sales service team is at your disposal and ready to listen to you all year round! Choosing the expertise of the “manufacturer” is also offering an optimal lifespan for your equipment.”

Bastien Bignon, After-Sales Service Manager

By choosing the Bolloré Protection maintenance offer, you are choosing peace of mind, sustainable performance and a high level of security for all your facilities.